FAQ
FREQUENTLY ASKED QUESTIONS
Orders & Shipping
How long does shipping take?
Most orders are processed within 2–4 business days. Once shipped, you'll receive a tracking number by email. Delivery typically takes 3–7 business days within the United States.
Do you offer free shipping?
Yes! We offer FREE shipping on orders of $100 or more within the United States.
Do you ship internationally?
At this time, BTDT Clothing ships within the United States. International shipping is coming soon.
Products
What sizes do you offer?
Most apparel is available in Small through 4XL. Size availability may vary by design.
Are your shirts true to size?
Yes. Our apparel is designed for a comfortable, true-to-size fit. If you prefer a looser fit, consider ordering one size up.
What type of shirts do you use?
We print on high-quality apparel selected for comfort, durability, and long-lasting color.
Returns & Exchanges
What is your return policy?
If your item arrives damaged or incorrect, please contact us within 7 days of delivery. We'll work quickly to make it right.
Can I exchange for a different size?
Yes. Unworn, unwashed items may be exchanged within 14 days of delivery, subject to inventory availability.
Custom Orders
Do you offer custom shirts or apparel?
Yes! BTDT Clothing also offers custom apparel, DTF printing, logo design, and branding services.
Contact us for a custom quote.
Do you offer bulk or group orders?
Absolutely. We provide custom apparel for:
- Businesses
- Schools
- Family reunions
- Sports teams
- Motorcycle clubs
- Churches
- Community organizations
- Special events
Contact us for volume pricing.
Brand
What does BTDT stand for?
BTDT stands for Been There. Done That.
More than a slogan, it's a mindset built on resilience, growth, and real-life experience. Every design represents the journey of overcoming challenges and moving forward with purpose.
Where is BTDT Clothing located?
BTDT Clothing is proudly based in the Washington, DC metropolitan area and serves customers nationwide.
Contact
How can I contact BTDT Clothing?
If you have questions about an order, custom apparel, or a collaboration, visit our Contact Us page or email us directly.
Why should I choose BTDT Clothing?
Because every design represents more than fashion—it represents experience. BTDT Clothing is for people who have overcome challenges, embraced growth, and wear their journey with pride.
Wear Your Story.
Built From Experience.